FAQ before shipping botanical extract from China

1. Are you manufacturer? Yes,we produced herb extract since 2012

2. Where is your factory located?It’s in rural area of Hanzhong city.

3. What is your MOQ? 1kg is ok.For samples,20 g freely

4. What is your delievery time? 1-3 days

5. How is your package?For samples we use Aluminim foil bag and bulk order in 25kg drums

6. Which ways do you use for shipping? For small orders,usually we ship via DHL and for bulk order we use air or sea shipping.Door to door service is also available.

7. What is the period of validity of your botanical extract?It’s 2 years

8. How to slove the quality disputes?Andy Biotech will return all the payment if the quality fails

9. What is the payment way?We accept T/T in advance for new clients.

10. Which country did you export?

Andy Biotech export to USA,UK,Germany,Korea,Maylasia,Japan,Italy, Austria,Spain and more than 20 countries.

11. What is your annal export qty?We export herb extract about 200 ton per year

12. Which certificate do you have?Andy Biotech is ISO9001,HALAL,KOSHER,BRC certificate.